More Microsoft Woes…

November 14, 2009 at 12:04 am Leave a comment

OK, so continuing on my previous post regarding my cousin’s Xbox 360 repair debacle, I got some things clarified from him.

What I thought originally was that Microsoft had sent him a different consoles (a broken one) than the one he mailed to them.  That would’ve made it Microsoft’s problem.  Turns out, Microsoft told him that when they received the console, it was already missing the faceplate and the serial number was different than the one that he registered.  Which leads me to believe that something happened on the UPS end (like someone stealing 360’s).

Once Microsoft received my cousin’s 360 (which, if my suspicions are correct, technically wasn’t even his) they promptly sent it back, along with a letter.

This is what he got the in mail earlier this week:

What’s really amusing is the letter.  It’s in Spanish.  We haven’t bothered to get it translated yet, but maybe I will.

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Entry filed under: Technology, Video Games. Tags: , , , , , , , .

Microsoft Refuses to Repair Broken Console Review Catch-up: “Where the Wild Things Are”

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